FAQ

Do the pens need batteries, or require charging?
No. They are used without the requirement of batteries or charging.

What devices are they compatible with?
All capacitive touch screen devices e.g. touch screen mobile phones, iPad, Kindle, etc.

How many pens can I order before I need to pay for additional postage?
Up to 15 pens can be ordered within the standard postage fee. 

Are the pens shipped from overseas, or Australia?
We are based in Australia and all stock is despatched from Sydney.

How long will shipping take?
All orders are despatched within 24 hours of your order via Australia Post.
Standard Post is an estimated 3-5 business days after despatch.
Express Post is an estimated 1-3 days after despatch.

Will it scratch my screen?
The soft touch pen tip prevents scratches, whilst also offering great screen touch accuracy. 

Anything I should be aware of?
Like all common sense advice, keep them away from young children to avoid any accidental nibbling and potential choking hazards. Safety first, fun second! 
We won't be responsible for how you choose to use your pens.
Do not use the pen without the soft touch nib in place. If the soft touch nib comes out of the pen, you can place back in (and use some super glue to help keep it in place). 

What if my product is damaged?
If your item arrives damaged, we will replace it at no cost within the first 7 days. Please check carefully when it first arrives, as replacements will not be accepted after 7 days. Please email contact@tabstik.com